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Delivery Information
Thank you for choosing LAB Equipment Pakistan (LEP). We are committed to providing you with a seamless shopping experience and prompt delivery of your orders. Below is a detailed guide on our delivery timelines, depending on the availability and shipping method of the products you purchase:
1. In Stock Products
- Estimated Delivery Time: 2-6 Business Days
Items that are in stock are typically processed and dispatched within 1-2 business days. Once shipped, you can expect delivery within 2 to 6 business days, depending on your location.
2. On-Demand Locally Available Items
- Estimated Delivery Time: 5-12 Business Days
For products that are locally available but not currently in stock, the delivery may take between 5 to 12 business days. While we work to fulfill your order as quickly as possible, delivery times can vary based on product availability and logistics.
3. On-Demand Imported Items (Air Freight)
- Estimated Delivery Time: 13-24 Business Days
Items that are imported via air freight typically require 13 to 24 business days to reach you. This timeframe includes shipping, customs clearance, and local delivery. We strive to minimize any delays and keep you informed throughout the process.
4. On-Demand Imported Items (Sea Freight)
- Estimated Delivery Time: 48-68 Business Days
For items shipped by sea, the delivery process is longer and can take between 40 to 70 business days. This method may take more time due to the nature of international shipping, including sea transit and customs clearance.
Important Notes:
- Order Processing: All orders are processed during regular business hours, Monday through Friday, excluding public holidays.
- No Claims for In-Transit Damage: While we take utmost care in packaging and shipping your items, we regret that we cannot accept claims for any damage that occurs during transit. We encourage you to check your package upon delivery and contact us immediately if there are any issues with your order.
- Tracking: You will receive a tracking number via email once your order has been shipped. This allows you to monitor the status of your delivery at any time.
At LAB Equipment Pakistan (LEP), we prioritize customer satisfaction, and we are always here to assist you. If you have any questions or require assistance, feel free to contact our customer service team. We will be happy to help!
Thank you for trusting us with your purchase. We look forward to serving you!